Posts Tagged ‘linkedin’

Serve Your Customers Socially, Even in Messy Situations

TL;DR (Too Long; Didn’t Read) Post Highlights Brands should see social customer service not just as a responsibility and a privilege, but for the opportunity it represents. 4 brand opportunities for customer service on social media: Resolve and Defuse Answer Questions and Comments Monitor and Thank Active Listening and Outreach Recently we talked about how…

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Which Social Media Platforms Are the Best?

Which colors of the rainbow are the best? Based on what? The best at what? Blue’s a good light for coming out of TVs screens late at night. And for country songs about eyes and the Montana skies. Red’s a good light for districts of ill-repute. Also, sunsets, roses, and clown noses. Green is best…

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Should Your Small Business Bother With Social Media?

Sure, you’ve missed out on some stuff, but it’s still early days. With social media, the pace of change has been breathtaking. But with the increasing adoption of mobile, devices, and smartphones; virtual reality; augmented reality; artificial intelligence; tectonic shifts in social norms around things like the sharing economy and creative class; Millennials displacing Boomers…

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16 Free Marketing Tactics For Promoting Your Business

With all the talk about bootstrapping and growthhacking, it has become clear that more of us want to self-fund our businesses at least in the early stages of building them out. In the old days, you mostly had to pay to advertise for any marketing benefits to come your way. Today, though, we have a…

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LinkedIn Photo Tips: Show Your Best Face

No matter whether you are looking for a job, seeking funding for your company, pursuing prospects, or simply growing a network, LinkedIn is a great platform for extending your reach in the business world. Most professionals realize that your LinkedIn Photo says a lot about you. It astounds me to see a significant number of…

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How Social Media Has Changed Us: The Good and The Bad

It’s hard to believe that, only a decade ago, social media was little more than a budding trend. Sure, there were websites such as Friendster and MySpace that had a decent level of adoption, but the population as a whole had not come around to it yet. Back in 2005, Facebook was still in it’s…

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Content Marketing: Grow Your Business With Social Media

Today I presented the third installment of the Content Marketing series on behalf of SCORE-Austin at their offices here in town. It was good to see some familiar faces from my previous session, and also good to welcome in some new folks for the material. We covered a lot of ground in the class, most…

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How To Build A Social Media Strategy Template

Social media marketing has reached widespread acceptance in the business world heading into 2014. You would be hard pressed to find a company that does not understand the value it can bring to their business success. To get a feel for the enormity of its acceptance, consider the following statistics: 86% of marketers indicate that…

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Etiquette Refresher For Social Media Marketers

If social media plays into your overall marketing mix, you can easily refer to yourself as a social media marketer. Whether you are new to the game or a first-time social media marketer, there are some tried and true rules of thumb to follow. Etiquette is always an important thing to keep in mind when…

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Social Media Agencies: What to Look For

Over the past 5-6 years, social media has really come into its own as a business discipline. Most companies now understand that they need to, at a minimum, have some sort of presence on the social networks and other social media. But not everyone can afford to hire full time support, so we find ourselves…

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