Social Media: Simplify to Reignite Your Social Network

It finally happened to me. I never thought it would, but it sure did.

What am I talking about? Information Overload

Information Overload Social Media Networking SimplifyWe’ve seen a slew of blog posts, studies, articles, and general commentary about this phenomenon. There are even psychological analyses and studies on this topic. Surely you’ve seen the various viewpoints…those who think our newly adopted, manic multi-tasking culture is a natural evolution, and those who think we were never meant to operate in this fashion. The Millennials / Net Generation / whatever you want to call the folks born from 1980 forward are experts at it. They operate differently, and they seem to have no problem with hopping from topic-to-topic, conversation-to-conversation, rapidly absorbing, filtering, and interpreting as many data points as they can possibly access.

Personally, I think it’s a natural evolution in behavior. As a species, we have always evolved to take advantage of new innovations. In fact, there’s a little concept we call Darwinism that explains why certain members of each species manage to survive over the long term, and why others do not. If you can’t keep up, you get left behind, as sad as that reality may be.

But there’s another issue here. That model of evolution makes a lot of sense, but it has historically conspired over extended periods of time, decades, centuries, even millenniums. But now we are making large-scale advancements between generations and even decades. Many Baby Boomers simply don’t understand or condone the younger sect’s way of operating. That doesn’t make them superior or more right. After all, they were raised in a different time where mass media was the primary form of communications. That medium, by its very nature, is a single stream of content on which you need to focus.

I find myself in an odd between state, where I can often be much more productive via focusing, but where my normal mode of operation is fragmented like the younger group.

A couple of things changed that put me over the tipping point.

First, I decided to dabble with foursquare over the course of several months. My initial reaction to the service was negative. Thoughts of an Orwellian future filled my head on first glance. Why do I want to advertise where I am? And as we’ve seen, why advertise where I am not? Well, the repeated advice from social media “gurus” that I needed to get on the Geolocation train finally broke me down and I started to play the game. Those of you who know me personally have already likely heard about my concerns, even while I was using it (probably a mad effort to rationalize it for myself, actually).

Second, my job changed a bit and became significantly more busy. Like 14 trade shows in 4 months busy, on top of my existing messaging, social media, and other responsibilities. I also inherited all of MarCom for Anue Systems.

Of course, sooner or later, something had to give. I was already juggling a full time job, family, blogging, and a list of other items. But a couple of weeks ago, I got this mad feeling to go hide under a rock. Yep, it was full-on Information Overload.

So I had to make a very important choice: Simplify.

Go cold turkey on foursquare.

Start removing those I follow on Twitter with whom I have no relationship to speak of or who provide no value to me. If they stop following, oh well. Quality over quantity, right?

Focus more on conversations rather than content. And strongly focus on real people in my locale who I can meet and engage with offline. This was the most refreshing of all of these changes!

Now I feel much better. Call it a social media spring cleaning. It’s something we should make a habit.

How is social media treating you? Are you still getting the same value out of it? Could your activities use a fresh spring cleaning? Have you ever experienced Information Overload? Tell me your story in the comments. If I get some good enough conversation going, I’ll assemble them into a post for my Posterous page to share with the world!

Top 5 Resolutions to Kick Off the New Year

Hello and Happy New Year! At risk of joining a cliche fest, let’s take a moment to consider my top five recommendations for things you should address first heading into 2010. I’ll work to keep this short and sweet so we can move on with our New Year holiday festivities.

  1. Revisit your elevator pitch. What exactly does this mean? Spend a few moments reflecting on where your business is, where it has been, and what the most important benefit you offer is. Many times while networking, you have no more than 30 seconds to explain why folks should care about what you do. Literally, can you get a value proposition clearly articulated in the span of a short elevator ride? If you cannot, stop reading this post and get it figured out. You can come back and read the next few resolutions after you spend a few minutes honing your pitch.
  2. Begin with the end in mind: Where do you want to be in a year? Sure, look back at 2009 for things you can learn from or improve upon, but put it where it belongs quickly…in the past. Then turn your attention to how you will leverage those experiences to improve your business and success rate over the next 12 months. Set specific goals that you can measure and use to benchmark your progress. Most importantly of all, don’t procrastinate. Before you know it, you’ll look at the calendar and realize it’s already August. How much targeted progress will you have made toward your vision when that happens?
  3. Evaluate your expenses and time wasters, and cut the fat. The smaller your business is (running solo perhaps?), the more important this becomes. Evaluate all expenses for value provided. Look at where you spend your time, prioritize which are the most important, and determine which you absolutely must do yourself. Then, build an action plan for eliminating or outsourcing those activities which take time but do not have to be done by you personally. If you haven’t read The Four Hour Workweek by Tim Ferriss, take the time to review the first half of the book. It will be time well spent.
  4. Take a moment to ensure your networking priorities are in order. Let’s face it, business is all about people. Too many folks spend their whole career focused solely on “productivity” while ignoring the part of the equation that can make or break their ability to succeed in the end…other people. I had to learn this lesson the hard way a few years ago, and it changed my philosophy on life and business forever. Replace some of those time wasters from #3 with productive networking. Set a goal for yourself…perhaps to make a new useful business or personal contact (some argue that you can’t separate the two, and I can’t say I disagree) at least every other week; even better if you can do it on a weekly basis. And stick with it. Good networking doesn’t evolve overnight, rather, it takes weeks, months, even years to really take off.
  5. No matter how good or bad you thought 2009 was, reset your attitude to positive for 2010. What kind of knocks did you take last year? Did you get laid off? Lose some customers? Say goodbye to a close relative who is no longer with us? Not to be blunt, but dwelling on it and feeling sorry for yourself will do nothing to help you have a better year in 2010.  I’ve been through all of these at various points in the past three years. They are painful. They can be scary and disheartening. But all situations are temporary, as are all pains. Things happen, and only we control how we react to them. In the end, the only person who can keep you positive and optimistic is you. So promise yourself that you’ll make this year a good one, then go make it happen!

Actually, after scribing the above resolutions, I need to take my own advice to heart. I think I’ll spend some time this weekend on these very issues. Hopefully the perspective helps, and I wish you all the best fortune for this exciting new year.

Before I close, I’d like to extend my thanks to my colleague Janet Fouts for including me in her blog post: 10 of my favorite social media mentors. I always try hard to pass along useful and enjoyable content, and this meant more to me than I can say.  Thank you and Happy New Year, Janet!

As always, thank you for your gracious time and attention. Please share any thoughts or feedback in the comments below.

Social Business: What is it?

Welcome to the inaugural post on Return On Now. I’ll start out by focusing on high-level vision commentary for now, but you’ll see me delve much deeper into a wide range of topics in the coming weeks and months. But first, what exactly is this blog all about? I’m glad you asked…

We’ve all heard the abundant hype about social media and how 2010 is when it will truly reach critical mass. One thing is clear…it provides a platform where your voice can not only be heard, but amplified and passed along. While this is a huge benefit of using social networking sites, it also provides quite a challenge in attempting to measure the impact of conversations to which you are not privy.

So you measure the impact, not just the interactions.

Keep in mind that sites like Twitter, Wikipedia, Facebook, foursquare/gowalla, and LinkedIn are all just tools that can be employed for purely social means, and most of them can be used to make business connections. The savvy business owner understands that this is just another communications channel, albeit one that is evolving before our very eyes. They also realize that the game is changing with respect to traditional media, and the world won’t be looking back.

Social Business is what we must all be moving toward as we plan for the future. It is about integrating all channels of communication from mass to social media in ways that make sense, and in a mix that is optimized to the business itself, its customers, and the budget available. It includes making support resources conveniently available through some social means. Open conversations can serve a massively beneficial purpose for businesses who choose to engage with customers directly on what to offer in their products.  And online promotions via social networking sites have already proven to be effective in many instances.

This is an exciting time, and I’m here to make sense of it. Come along with me for the ride…