Posts by Alleli Aspili

How to Make Customer Service Fun for Customers and Employees

Stellar customer service, without exception, remains a pivotal component of a company’s success. And, behind every successful company are your resilient and blissful front liners, also known as, customer service representatives.  However, if they are not happy with the environment, they could be inconsistent, which is not good for your company. According to the neuroscientists cited in an article…

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5 Tips and Tools to Help You Put Your Customers First

We all know that the customer is king. They are the lifeblood of our businesses. Without them, our businesses will fail.  It makes sense then to exert much effort into making them happy and keeping them satisfied. One way to do that is to put them first. There are a lot of ways to prioritize…

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Social Media : Empowering Customer Experience

Social media is now a widely used marketing tool to build brand awareness. Aside from this though, businesses are now also leveraging social media to provide customer service. Customers nowadays are present in multiple social media channels. This made businesses realize that they can uze these platforms to engage with their target markets and provide…

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5 Ways to Elevate Your Business with Outsourcing

Entrepreneurs of small to medium-sized businesses often wear many hats during startups. More often a business necessity than a strategic decision, entrepreneurs would take on many roles—and be good at them—while leaving their most powerful role up in the air: being the main decision maker, strategist, and planner. While expanding operations in-house might not be…

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